A diversified South African financial services group that provides financial advice, wealth management, investment solutions, and risk management services to individuals and businesses, is seeking a Business Analyst (BA) who will be responsible for driving operational efficiency by analyzing business processes, identifying areas for improvement, and implementing effective solutions.

Responsibilities:

• Requirements Management: Conduct interviews, workshops, and surveys to gather, document (using use cases, user stories, etc.), and analyze stakeholder requirements for completeness and feasibility.

• Process Improvement: Map and analyze current business processes, develop process models and flowcharts, and recommend/implement improvements to boost productivity and reduce costs.

• Data Analysis & Reporting: Collect and analyze data to identify trends, use modeling techniques to support decisions, and create dashboards/reports for communicating key performance indicators (KPIs).

• Stakeholder & Solution Management: Facilitate communication between business and technical teams, manage stakeholder expectations, and collaborate on defining, documenting, and testing solutions to ensure alignment with organizational goals.

• Project Support: Contribute to project planning, track progress, manage risks, and help ensure timely and on-budget project delivery.

• Required: Bachelor’s degree (preferably in Information Technology or a related field) OR one of the following certifications:

  • National Certificate: Business Analysis Support Practice

  • Certificate Programme in Business Analysis

  • National Certificate: Business Analysis

• Minimum of 5 years of proven experience as a Business Analyst or in a related role.

  • 5+ years of experience in analytics and systems development.

  • High proficiency with data management.

• Essential: Strong analytical, problem-solving, and proven analytical abilities.

• Communication: Excellent verbal, written, and interpersonal skills.

• Technical Knowledge: Familiarity with the System Development Life Cycle (SDLC), Unified Modelling Language (UML), Business Acumen, Data Analysis, and Process Modelling.

• Knowledge of: Relevant regulatory requirements, software/systems, research methodology, and decision-making processes.

• Advantageous: Proficiency in business analysis tools and software.

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [email protected]