IT
Field Service Technician
Hire Resolve
Cape Town, Western Cape
Permanent
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Posted 15 September 2025

Job Details

Job Description

A distributor of Technogym fitness equipment in Southern Africa, offering a range of professional and commercial equipment for health and fitness, is seeking a Field Service Engineer with a passion for the wellness industry. The ideal candidate is a fast learner with strong problem-solving skills and a customer-focused approach.


Responsibilities:

  • Perform preventative maintenance and repairs in line with Technogym standards.

  • Maintain a high First-Time Fix Rate (FTFR) of 80-95%.

  • Complete accurate service reports and assist with digital troubleshooting and installations.

  • Provide technical support to customers via phone and email.

  • Complete all required e-learning modules and certifications (Levels 1-3).

  • Ensure the proper care and maintenance of all company tools and vehicles.


Minimum Requirements:
  • Qualification: A non-negotiable qualification in Software/Network Configuration or Engineering.

  • Experience: 2-3 years of experience in the repair and maintenance of technical equipment such as air conditioners, copiers, printers, or wellness/fitness equipment.

  • Skills: Proven ability in both mechanical and digital troubleshooting, strong communication, and teamwork skills.

  • Other: A valid driver's license is required.


Benefits:

  • Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [email protected]