The Infrastructure Manager is responsible for leading and maintaining the organisation’s IT and electrical infrastructure. The role ensures system stability, scalability, and security across on-premises and cloud environments. It includes accountability for infrastructure availability, power continuity, internal change governance, and vendor performance, while serving as a senior technical escalation point.

Key Responsibilities

• Lead and manage IT infrastructure systems (on-premises and cloud).
• Oversee networks, servers, storage, and virtualisation environments.
• Implement and monitor security, backup, and disaster recovery strategies.
• Establish and maintain system monitoring and performance optimisation.
• Govern internal change control, including UAT sign-off and controlled deployments.
• Ensure compliance with IT policies, standards, and software licensing.
• Manage power and facilities systems supporting IT operations (e.g. inverters, lithium battery storage).
• Manage third-party vendors and monitor SLA performance.
• Provide senior technical escalation support for critical incidents.

Technical Competencies

• Strong experience in infrastructure administration (Windows Server, Linux, VMware).
• Network administration, including VLANs, firewalls, VPNs, and routing.
• Infrastructure performance monitoring and root cause analysis.
• Knowledge of electrical infrastructure (inverters, battery storage).
• Experience with Active Directory, Group Policy, and SQL DBA functions.
• Ability to produce accurate technical documentation and system architecture.

Experience & Requirements

• Minimum 5 years’ experience in infrastructure management or related technical roles within reputable organisations.
• Strong technical foundation and demonstrated leadership in IT operations.

Disclaimer

This job description outlines the primary duties and responsibilities of the role but may be updated in line with operational needs.

Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: [email protected]
We will contact you telephonically in 3 days should you be suitable for this vacancy.